Axxia Managing Partner Interview: David Kearney: The bigger picture
When David Kearney and his colleague Phillip Wotton decided to set
up their own shop, the insurance industry was in crisis. The year was
2001 and HIH Australia, once one of Australia's largest insurance
companies, had collapsed after solvency problems, and a nationwide
crisis in the availability of reasonable-priced insurance was unfolding.
It sparked governments at both state and federal level to implement
legislative change, which came to be known as the 'tort reforms',
reducing claims litigation and causing a general downturn in work for
insurance practices in law firms. To set up a new insurance law firm
under such circumstances was considered brave by some and risky by
others, but David Kearney, now managing partner of Wotton + Kearney,
says he took a calculated risk.
"It was about looking very closely at our business case and looking
very closely at our clients who might decide to come with us when we
decided to set up Wotton + Kearney," he says. "I think Phil Wotton and
I had decided that once you've made the step, a significant amount of
business would follow."
The business case that, according to Kearney and Wotton, would prove
to be successful, even in a bearish market, was a boutique-style
insurance firm. "Both myself and Phil Wotton had become a little
disillusioned with the big firm model. There was certainly a tension at
Phillips Fox between that part of the business which served corporate
clients and that part of the business which served insurance clients."
The tensions between the different models revolved around different
pricing structures and expectations from clients and made Kearney feel
that he was losing out on opportunities. "Perhaps the marketing side of
Phillips Fox's business had lost touch with how the insurance market
works," says Kearney. "They were conscious of directing different
lawyers to specific clients, while in my view of the insurance
industry, it really is about having a broad understanding of the
insurance marketplace and marketing not just to your insurance clients,
but marketing to the industry as a whole - to the loss adjusters and
brokers, the underwriting agents, etc.
"Insurer clients are of paramount importance and, to put it simply,
they're the clients who are paying the bills. But in terms of growing
the business, in terms of seeking and obtaining referrals, it's very
important to have a profile across the industry as a whole."
Kearney says the boutique model in which a law firm focuses only on
a select number of practice areas enables him to have a sharper focus
on the industry. For him, 'boutique' is not a euphemism for a small
setup, but it describes a firm's game plan.
"I don't associate boutique with the number of lawyers within a
firm, I associate boutique with the market strategies," says Kearney.
"I'd describe Gilbert + Tobin as a boutique firm - it targets
particular markets."
Kearney's definition of boutique means he sees ample opportunity for
growth, as is illustrated by the opening of the Melbourne office in
August 2007. "Wotton + Kearney started with six lawyers, and now in
Sydney we've got 26 lawyers and in Melbourne we've got three lawyers.
In one view, we've gone from small to a size where we're approaching a
middle-sized firm.
"Doing a bit of crystal ball gazing, in five or 10 years' time we
may well have in the order of 50 to 100 lawyers, we don't know,
depending on how our clients grow and the demand of our clients. But
I'd argue that even with 50 or 100 lawyers it would still be a boutique
strategy with a single market focus."
Rate tensions
David Kearney made his decision to leave Phillips Fox five
years ago, but recently the firm has seen a small exodus of insurance
partners after it teamed up with DLA Piper. Some partners concluded the
insurance practice would come under even more pressure as DLA Piper
does not have a particular insurance focus. Kearney says that in 2001
there were no indications yet that an alliance with DLA Piper was on
the cards, but he says it does not surprise him to see more partners
coming to the same conclusion he drew back then.
"There'll always be a real tension between the different practice
models; the model whereby lawyers are servicing the corporates and the
model whereby lawyers are servicing insurers," says Kearney.
An argument in support of this interpretation of the industry is
that the hourly fees that insurance partners can charge often don't
live up to the expectations of management, who have corporate rates in
their minds. But Kearney is careful to point out that the debate about
hourly rates is dependent on the client base of an insurance practice.
"When I say lawyers who are servicing insurers, I'm not talking
about those larger firms which practice in insurance and which have as
part of their practice an insureds focus. That to me is still a
corporate focus and there aren't the same tensions between the hourly
rates," he says. "I think Minter Ellison is a good example of a firm
with an insurance practice which I suspect concentrates more on
insureds and coverage disputes. [But] if you provide an insurer claim
service, than there's a real tension between hourly rates. Coming from
a large firm, I understand what a corporate partner can charge and what
insurance partners can charge."
Melbourne expansion
Cain Jackson is one of the former DLA Phillip Fox lawyers who
decided that the boutique model is the way forward. He joined Wotton +
Kearney in August 2007 and leads the newly established Melbourne
office. The Melbourne expansion was not a strategic choice, but rather
a matter of taking an opportunity that presented itself, says Kearney.
"We didn't target Melbourne," he says, "but we became aware of an
opportunity in terms of an individual who appeared to be closely
aligned to our culture and when we met that person it was a bit of a
no-brainer." Kearney says it also gave them the opportunity to say to
their clients, "We've opened up in Melbourne."
With the addition of an interstate office, the firm has strayed from
its path of a small firm with a low cost base. Kearney, once again,
feels it was a risk worth taking.
"We've always been pretty sensible about things like the premises we
choose, marketing and other expenses. We're obviously looking closely
at the expense line in Melbourne, but, at the same time, to be
successful, when you see an opportunity you need to be willing to
exploit that and can't be too concerned about things like the expense
line."
Kearney is satisfied with the way the Melbourne office has performed
in the few months since it opened. "It's early days of course, but the
Melbourne people brought with them some insurer clients and in Sydney
we've been appointed to a few panels through our Melbourne people and
vice-versa. We're very confident going forward."
Nimble boutique firms
Wotton + Kearney was established in a turbulent time for the
insurance industry, but it has survived and it has survived quite well.
Five years on and the firm has grown from six to 29 lawyers, and, in a
way, this growth might partly be attributed to those troublesome times,
says Kearney. The collapse of HIH and its consequences saw many
competitors fall over or lose substantial business, thinning out the
competition.
"It was undoubtedly an advantage to be a nimble boutique firm at
that point in time, but I'd like to think that whether HIH collapsed or
not we still would have done well within the market," says Kearney.
The ripples of the HIH collapse are still being felt in the industry
today. "I think in the last 12 months we've benefited from that as
well. We're seeing some larger firms making the decision that perhaps
insurance isn't really the best way to go for their business model.
That's perhaps not for me to comment on, but what I do know is that in
a boutique structure insurance can work famously."
Kearney says he sees more boutique firms emerging in the future. "It
wouldn't surprise me if there are insurance partners in large firms who
perhaps are thinking the same way as I was thinking five years ago, who
are disillusioned by the model and perhaps a little concerned about the
leadership. In the past year we've seen two or three firms emerge; I
think going forward we'll see, perhaps, others emerge."