As third party scam artists and dishonest employees continue to develop more sophisticated, tech-savvy and hard to identify criminal operations, crime and fidelity insurance remains a key aspect of any risk management plan.

The increasing use of social engineering techniques by third parties are causing substantial issues  within supply chains and for manufacturers and suppliers of equipment and materials. We have with manufacturers, suppliers and distributors to identify perpetrators, seek recovery from third parties and otherwise investigate their loss.

We also manage claims within the hospitality industry arising from general employee theft and as well in association with gambling .

Across industries we investigate fraudulent and criminal activities, manage claims, minimise reputational as well as financial damage, and pursue recoveries for many insurers. Our service doesn’t end when the claim is settled. We work with businesses and their insurers to devise and implement new controls to minimise ongoing risks, and to pursue recoveries actions against perpetrators.

Recent work

Coverage advice and recovery action following a circa $450,000 employee theft perpetrated using fake invoice payments. Working with private investigators we were able to uncover the theft, identify recovery prospects and obtain ex parte freezing orders over the employee’s bank accounts and property.

Coverage advice to insurers on a theft of money claim where the insured relied solely on accounting errors as its proof of loss.